As you are aware the situation with COVID-19 has been changing rapidly. At FTP motorsport we have been monitoring the situation closely. We have done risk assessment with regards to how it affects not just our business, but you as our vendors and customers, as well as how it may affect the team here. We have put plans and actions into place on several operating procedures to minimize the disruption to our business.
We have received notice from the shipping company
Some flights have been stopped, DHL and Fedex have reduced their frequency
so there are delays in shipping products to our customers
Notice: PayPal has revised its “Refund” policy from 16th March, 2020.
If you cancelled your order for “NO REASONS” or “INCORRECT CHOICES” (wrong product type etc.), you will not be able to get the full amount refund. Unless there are defective product issues or the compensations happened.
In this case, order cancelled for no reasons, “4% handling fee” to be charged by PayPal.
Please make up your minds and then finish the order!
We will be monitoring these situations closely and will advise those with affected orders as swiftly as possible.